ModMate

# 🛡️ ModMate — Next-Gen Discord Community & Staff Infrastructure

https://modmate.cc - to get started with your own bot!

ModMate is the all-in-one management platform designed for serious Discord communities, networks, and staff teams. Bring your own custom-branded bot, manage everything through a sleek real-time web dashboard, protect your community with advanced moderation, and streamline staff operations without clunky command spam.

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### ✨ Core Features & Highlights

#### 🤖 1. Bring Your Own Bot (BYOB) & 100% Custom Branding
Your Name, Your Avatar, Your Bio: Power your community with your own dedicated Discord bot application.
White-Label Vanity Slugs: Give your members dedicated web portals (e.g., modmate.cc/s/yourcommunity).
Zero Host Branding: Run isolated staff and member dashboards unique to your server.

#### 🌐 2. Powerful Web Staff Dashboard
Full In-Browser Management: Configure tickets, moderation, roles, and logs without typing dozens of / slash commands.
Real-time Live Sync: Instant updates across staff activity checks, tickets, moderation cases, and server metrics.
Granular Role Permissions: Assign exact dashboard permissions for moderators, admins, and executives.

#### 🔗 3. Cross-Server Ban & Role Synchronization
Cascading Network Bans: Ban malicious users across all your affiliated partner servers automatically.
Isolated Ban Appeal Server: Protect your main community by routing appeals exclusively to a designated appeal guild with auto-generated invites.
Multi-Server Role Sync: Keep staff ranks, VIP perks, or verification roles synchronized across auxiliary servers.

#### 🎫 4. Web & Discord Support Ticket System
Two-Way Real-time Chat: Manage tickets both directly inside Discord channels or via a lightning-fast web ticket console.
Categorized Queues: Support tickets, staff complaints, member reports, and appeal tickets with audit logs and transcript archives.
Presence & Typing Indicators: See which staff members are currently reviewing or responding to a ticket.

#### ⏱️ 5. Staff Operations: Shifts, Clock-ins & LOA Management
Interactive Shift Tracking: Real-time clock-in and clock-out with automated activity checks.
Leave of Absence (LOA) System: Staff submit requests with automated approval flows and temporary role adjustments.
Leaderboards & Activity Stats: Track total weekly hours, active moderators, and moderation efficiency.

#### 🔒 6. Security, Anti-Raid & Verification
Automated Web & Button Verification: Block bots and alt accounts before they gain access to your server.
Honeypot Trap Protection: Instant containment and isolation of raid bots and token spammers.
Cross-Guild OAuth Recovery: Maintain a secure member registry and recover verified community members if an incident occurs.

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### 🚀 Getting Started in Under 2 Minutes

1. Visit ModMate: Head over to https://modmate.cc and log in with Discord.
2. Select Your Community: Connect your server and link your Discord bot application token in the setup wizard.
3. Configure & Launch: Tailor verification, tickets, staff roles, and ban appeal servers from your dashboard!

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