CloudLiner

# ✨ CloudLiner — The premium Discord management platform

One bot replaces 6+ — AI-powered ticketing, smart moderation, CloudLiner One AI chat, AutoMod, infractions, backups, welcome cards, and a beautiful glassmorphism web dashboard.

## 🛡️ Smart Moderation & AutoMod

- Manual slash commands: /warn, /timeout, /kick, /ban, /unban, /clear
- AutoMod pipeline: banned words, spam flood, mass mentions, invite/link protection, scam & phishing pattern detection
- Full infraction records with reasons + evidence links
- 90-day / 365-day infraction retention (tiered by plan)
- Anti-raid thresholds + anti-nuke kill-switch (role/channel deletes, mass bans, webhook churn)
- Enterprise adds Scam Protect + honeypots + member health insights

## 🎫 AI-Powered Tickets

- 5-button ticket lifecycle: Claim · Transcript · Close · Reopen · Delete
- Smart AI ticket intake → classifies intent, offers self-service, opens a ticket on confirm
- AI writes a 3-paragraph summary + drafts the first staff reply so staff doesn't re-read the whole support channel
- DM-first transcript delivery (falls back to a transcript channel if DMs are closed)
- Custom categories + fine-tuned ticket prompts on Enterprise

## 🤖 CloudLiner One AI

- In-server AI assistant: mention @CloudLiner for answers about your rules, channels, roles
- Role-permission-aware: won't tell regular users "run /ban" — it tells them to contact staff instead
- AI chat in the web dashboard with suggested prompts + credit meter
- Passive moderation flagging (11 categories: harassment, hate, threats, spam, scams, phishing, sexual, self-harm, malware, impersonation, profanity)
- The AI never auto-punishes on its own. It flags; a human always acts.

## 📊 Web Dashboard

- Glassmorphism / bento-grid UI with dark & light themes
- Role Permissions matrix (8 sections × N roles, 3-tier gating)
- Server overview stats + module master toggles
- Ticket queue, ticket details with AI intake history + transcript viewer
- Server backups (create, restore, download, delete)
- CloudLiner One AI settings (model, personality, custom persona, feature toggles)
- Subscription manager

## 🎁 Welcome System

- Plain-text welcome messages (Free)
- Premium image Welcome Cards with member avatars, server name, banners (Pro+)
- DM follow-up + role-on-join automations

## 💾 Server Backups

- Captures: Channels, Roles, Emojis, Stickers, Bans, Invites (reference metadata)
- Restores: Welcomer, Tickets, Moderation, One AI, Role Permissions, Guild Settings
- 3 slots (Free) / 10 slots (Pro+) / unlimited conceptually on Enterprise