xTickets

# xTickets



### Create private support channels in your server for a better member support experience.

## Features


### Reason

xTickets allows you to require a explanation of the issue from the member when creating a ticket, so when a staff member comes to the ticket, they will immediately know what the member needs help with. This is done with Discord's Modals.



### Logs

xTickets allows you to keep track of everything happening in your panels, such as a ticket being created, a ticket transcript requested, a panel setting changed and more.



### Blacklisting

xTickets allows you to add members to a blacklist, which means they will not be able to create tickets in the specific panel. That is useful if you have an issue with spammers or trollers.



### Transcripts

xTickets allows you to generate transcripts of tickets - a text file with a list of all of the messages in the channel.



### Claiming

xTickets allows you to 'claim' a ticket - this will lock the channel for all staff members except you, so you can talk privately with the member.



### Customization

xTickets allows you to customize texts and images in your panels.



### Thread tickets

xTickets allows you to use Discord's Threads feature, and make tickets as threads instead of regular channels.

*This requires level 2 in boosting.



### Context tickets

xTickets allows you to create a ticket with a context, using Discord's Context Menus feature. It means you can link a ticket to a specific message, if you need an explanation of that message, for example.



## How to get started?

### To get started you can use the command /create-panel (/create-panel regular for regular panels).